Coronavirus (COVID-19) Update


As we all adjust to the changes, not just in the UK but worldwide, we would like to update you on the possible delivery delays expected.

We are still dispatching paid orders received before 1pm the same day.

UK

For items sent within the UK, Royal Mail will no longer guarantee deliveries by 1pm the next working day. They will still prioritise Special Delivery parcels and aim to deliver before the end of day. Signatures will not be taken on delivery.

International

International deliveries are likely to incur a delay but this will vary per country. Many countries have put in place different quarantine measures and transport links are more disrupted as a result of reduced staff. As with the UK, signatures may not be taken on delivery. We are still dispatching International order but are checking the Royal Mail's 'International Incident Bulletin' daily before dispatching. If in doubt we are happy to hold orders until a more suitable time in the future.

We would like to wish everyone well during this difficult time.

 

Payments

 

We accept PayPal, bank transfer (GBP and EUR) and cheque (UK and GBP only).

 

UK orders

Orders are usually dispatched same day if cleared payment is received before 1pm and are shipped as standard via Royal Mail Special Delivery with online tracking and appropriate insurance.

For orders under £50 the items will be sent by Royal Mail 1st class recorded for £2.45 unless requested otherwise.

Order values between £50 and £500 will be sent via Royal Mail Special Delivery for £6.70

Order values at or above £500 will be sent via Royal Mail Special Delivery for free.

Postal fees are calculated at or below cost, there are no packing fees. We advise you to group your items in one order to combine the postage costs. Special care is taken to protect the coins while in transit and are fully insured.

International orders

Orders placed for delivery outside the UK will be sent via Royal Mail International Tracked and Signed where available, otherwise via Royal Mail International Tracked.

Orders under £500 will cost £9.17 postage.

Orders at and over £500 will be sent for free.

We ship to the following accepted countries:

Andorra Australia Austria Belgium
Bulgaria Canada Cayman Islands Croatia
Cyprus Denmark Finland France
Germany Gibraltar Greece Hong Kong
Hungary Iceland Ireland Italy
Japan Latvia Liechtenstein Lithuania
Luxembourg Malaysia Malta Netherlands
New Zealand Poland Portugal Singapore
Spain Sweden Switzerland Turkey
USA

Delivery time is estimated from Royal Mail at:

Two working days after posting to western Europe

Four working days after posting to eastern Europe and postal subsidiaries (islands and principalities)

Six working days after posting to the rest of the world. (We have encountered longer shipping times to Australia and have known coins to take up to 20 days to arrive)

Customs declarations will be completed where required and any associated import duties/fees are the responsibility of the buyer (In the majority cases there are no fees due on numismatic items)

 

 

Returns

All coins are unconditionally guaranteed genuine.

All coins are sent on a 14 day approval (starting the day you receive the coin), if you are not happy with the purchase we offer a no quibble returns policy.

In the event you wish to return the coin, it must be returned via a fully trackable and insured postal service (at your cost) and be in the same condition as it was received.

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